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Product Differentiation: Is it Form or Function? In 1896, the architect Louis Sullivan coined the phrase, "form ever follows function."Does that

Product Differentiation: Is it Form or Function? In 1896, the architect Louis Sullivan coined the phrase, "form ever follows function." Does that tenet apply when differentiating products?

  • Is it form, an emotional reaction consumers have with a product's design or aesthetics, as with cars or clothing? 
  • Or is it function, a product's purpose and performance, as with smart phones?

Here is what I would like you to do for this discussion:

  • Take a position. What is the key to product success? Form or function? Defend and explain your position.
  • Then select a product that supports your position and describe how its form or function differentiates it from competitive products.
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