project teams often adopt ground rules to address which of the following?*manage customer

project teams often adopt ground rules  to address which of the following?

*manage customer

expectations

*manage the firms project management process

*manage the forms project reporting process

*manage the potential problems that some teams encounter

all of the following represent common methods for making decisions on contemporary project teams except?

• the project managers make the decisions
• one or two team members make the decision
• the project team votes to make the decision
• the sponsor is asked to make all of the decisions

the process improving the competencies, team interaction and the overall team environment to enhance project performance is known as: