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Question:Think of your working experiences at your job, a non-profit organization, or community group in which you participate that provides customer...
Question:Think of your working experiences at your job, a non-profit organization, or community group in which you participate that provides customer services.
Full paragraph for each of items 1-4:
Describe and characterize the services in relation to chapters 16 & 17 (Refer to picture). What is provided, and When?
Discuss the importance of the types of available services, and how people perceive the services (satisfied vs patient, impatient customers)?
Relate concepts you are learning in your text to situations you have experience in this organization. (Refer to picture)
How might you apply what you learned to improve the situations you have described above?
- Attachment 1
- Attachment 2
