Question1. Above all, an appropriate organizational structure helps toA. eliminate unethical scandals.B. manage competitors.C. prevent behavioral issues among employees.D. foster good performance. 2.

Question

1. Above all, an appropriate organizational structure helps to

A. eliminate unethical scandals.

B. manage competitors.

C. prevent behavioral issues among employees.

D. foster good performance.

2. What type of departmentalization is most likely to be used in organizations that work around the clock?

A. Hybrid departmentalization

B. Shift departmentalization

C. Functional departmentalization

D. Customer departmentalization

3. What term describes the principle by which groups working together can produce more than individuals working alone?

A. Centralization

B. Empowerment

C. Synergism

D. Scalar principle

4. Psychomotor tests are designed to measure

A. a person's strength, dexterity, and coordination.

B. an applicant's ability to perform sample tasks required for a job.

C. a person's personality characteristics.

D. a person's ability or capacity to learn.

5. Which statement best defines the concept of empowerment?

A. Subordinates have substantial authority to make decisions.

B. Employees are promoted to higher levels of management.

C. Power is spread equally among all levels of management.

D. Power is taken away from subordinates to increase managerial efficiency.

6. The matrix form of organization is a

A. way of forming project teams within the traditional line and staff organization.

B. form that consists of two core groups.

C. structure that results when staff specialists are added to a line organization.

D. temporary network of companies linked by information technology.

7. What is the major problem with a horizontal division of labor?

A. Tasks are time-consuming.

B. Jobs are too difficult for unskilled workers.

C. Jobs can become boring.

D. Tasks are constantly changing.

8. The term group norms refers to the

A. degrees to which members of a group accept the expectations of the group.

B. informal rules a group adopts to regulate its member's behavior.

C. cohesiveness of a group.

D. degrees of attraction each member has for a group.

9. The traditional view of authority is called the

A. Barnard theory of authority.

B. Follett theory of authority.

C. formal theory of authority.

D. acceptance theory of authority.

10. Staffing activities have traditionally been provided by

A. financial managers.

B. production supervisors.

C. human resource departments.

D. line managers.

11. Which statement best defines the scalar principle?

A. Employees should have one and only one immediate manager.

B. Managers should concentrate on matters that deviate significantly from normal and allow subordinates to handle routine matters.

C. Authority in an organization should flow through the hierarchical chain of command from the highest to the lowest ranks.

D. Authority and responsibility must coincide.

12. Reverse discrimination can best be defined as

A. increasing access to services and jobs for persons with disabilities.

B. prohibiting discrimination based on race, sex, color, religion, or national origin.

C. prohibiting the hiring of illegal aliens.

D. providing preferential treatment for one group over another in lieu of providing equal opportunity.

13. Which one of these statements best characterizes the contingency approach?

A. Most situations are managed best by grouping jobs into related work units.

B. Different situations and conditions require different organizational structures.

C. The variables in a corporation shouldn't affect its organizational structure.

D. Nearly all situations can be handled well through a universal organizational structure.

14. Which one of the following tools includes the specific tasks and duties to be performed by an employee?

A. Job description

B. Job specification

C. Skills inventory

D. Job analysis

15. Organic systems are characterized by

A. a rigid definition of functional duties and precise job descriptions.

B. the ordering of control, authority, and communication in a hierarchical manner.

C. a narrow division of work and specialized tasks.

D. somewhat flexible and informal job descriptions.

16. Which one of the following factors is a negative aspect of groups?

A. Norms

B. Cohesiveness

C. Groupthink

D. Conformity

17. Which one of the following is the best definition of centralization?

A. A great deal of authority is delegated to lower levels of management.

B. Little authority is delegated to lower levels of management.

C. Full authority is granted to subordinate employees.

D. Authority is spread out evenly among all levels of management.

18. Which one of the following functions has the greatest potential for being outsourced?

A. Assembly

B. Maintenance

C. Supervision

D. Human resources

19. Which one of the following is a characteristic of a horizontal structure?

A. Employees are told what to do, not why they're doing it.

B. Customer contact with employees is minimized.

C. Supervision is greater than it is with other structures.

D. Team performance is rewarded.

20. A vertical division of labor is based on

A. improved efficiency through repetitive simple tasks.

B. the rotation of tasks.

C. the establishment of lines of authority.

D. the specialization of work.