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QUESTION

Review this week’s course materials and learning activities, and reflect on your learning so far this week. Respond to one or more of the following prompts in one to two paragraphs: In our earlier

Review this week’s course materials and learning activities, and reflect on your learning so far this week.

Respond to one or more of the following prompts in one to two paragraphs:

  1. In our earlier discussions (week 1) we introduced SWOT. External bench-marking, goes outside the organization to examine industry competitors including those excellent performers outside of the industry to determine what they are doing and how you can gain a competitive advantage by doing better.
  2. Identify and discuss your companies direct competitors.
  3. Identify a company who has won a Baldridge award. What can you company learn about improving quality in your company from studying this Baldridge award winner

OR

  1. ISO 9000 and ISO 14000 are international standards for quality management and assurance.
  2. Identify a company who is ISO Certified.
  3. Discuss the advantages for the company being ISO certified.
  • Provide citation and reference to the material(s) you discuss. Describe what you found interesting regarding this topic, and why.
  • Describe how you will apply that learning in your daily life, including your work life.
  • Describe what may be unclear to you, and what you would like to learn.

Students need to contribute two substantive posts in this discussion by the due date indicated. The substantive posts can be any combination of responses and replies.

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