Salespeople are diagnosticians. Asking questions is the primary tool for identifying problems or needs. Need discovery lays the groundwork for the...

Salespeople are diagnosticians. Asking questions is the primary tool for identifying problems or needs. Need discovery lays the groundwork for the presentation and close. Without it, the salesperson has no road map to follow in choosing the quickest and easiest route to a successful close. Once a problem is recognized, the salesperson can choose the features and benefits of the product or service that apply to its solution. 

Part 1              Write a statement that serves as a transition between the approach and the needs discovery step. These transition statements typically sound similar to, "before I present my product/service to you, may I ask you some questions so I can better understand your needs? " (2 pts)