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Scheduling issues affect the entire office, not just the employee responsible for scheduling appointments or the physician. I already identify the...
III. Project Report
(10 points
For example, if you if you chose to have the receptionist change the format of addressing patients when they arrive for updated personal information, how did the interaction with the personnel agreeing to the change go, what communication process was used, was the first try enough or did you have to go back for more information, etc.? If the change was made, how well did the receptionist take to the change. Who and how was the receptionist informed of the change? What were some trail and errors made? 10 points
15 points
15 points
- Attachment 1
- Attachment 2
