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Culture Clash
Belinda Lee, the CEO, has requested that your team investigate and report back to her about a recent dispute between three of her direct reports: the VP of manufacturing, the VP of marketing and the VP of product design.
Belinda has asked you to write a memo with your findings and recommendations for how Phone and Build should handle this situation.Gather information about the cultural factors that are in play in this situation, including Managing in a Global Environment and Cross-Cultural Ethical Business Decision Making. You will need to research cross-cultural differences in decision making and recommend a course of action to the CEO. You should start in the UMUC Library.
Back up your responses with information about relevant differences in cultural expectations in China, South Africa, and the United States. In order to support your views, it will be useful to conduct some additional research on cultural differences and their impact on global business transactions.
Managing in a Global Environment
Managing in a global environment presents particularly difficult challenges as well as the potential for significant rewards. A manager must be acutely aware of all possible cultural, linguistic, legal, and ethical issues when managing a diversified workforce. There are many tools available to the international manager for engaging stakeholders, strategizing, and learning about how different cultures do business.
Cross-Cultural Ethical Business Decision Making
Management in the global arena involves addressing unique and difficult issues of culture and morality. Although general ethical frameworks may help you to assess management decisions in a cross-cultural context, some frameworks exist that are specifically tailored to this purpose. These frameworks provide guidance for situations involving conflicting ethical norms and customs of different cultures within the business context.
How an organization addresses unique situations involving ethics and customs will impact its success in the global arena.
ADDRESS IN YOUR MEMO: Ethics of Chinese Supplier -Was the Chinese supplier ethical in shipping more than 300,000 cases made of real leather instead of the requested faux leather material, even though the supplier was not charging Phone and Build anything extra for the higher cost of real leather? Explain why or why not.
Prepare Your Memo
Using your outline and research notes, write a memo for the Belinda, the CEO. Be sure to meet the following requirements:
- Format your memo following the example linked above, including APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the memo using APA style, just the reference list). See references and citations for details.
- Include a specific recommendation on what action, if any, the CEO should take based on your analysis and conclusions.
- Support your conclusion with references to legal principles and laws.
- The memo should be 1 full page only
- answer:Ethics of Chinese Supplier -Was the Chinese supplier ethical in shipping more than 300,000 cases made of real leather instead of the requested faux leather material, even though the supplier was not charging Phone and Build anything extra for the higher cost of real leather? Explain why or why not.