Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos, Management Paper- 2-3 pages

Assignment Rubric

Case Study Analysis

Read the Case”Taking Responsibility: Customer-First Values Shape Hiring Decisions at Zappos” atthe end of Chapter 6. (attached)

Answer the questions below (not the questions at the end of the case study in the text) in a 2-3 pagepaper. Note that the questions in this Assignment relate to both Units 4 and 5.

• ●  Select a recruitment policy that might best fit the culture of Zappos. Why is this policy a good fitfor the organization? What might be the impact of the recruitment policy on the organization?

• ●  Describe the steps in the selection process at Zappos. Does this seem like a completeselection process? If not, what steps would you add?

• ●  Review the criteria for a successful selection method: reliable, valid, generalizable, practical,and legal. How well does Zappos meet those criteria? How can it measure the success of itsselection methods?

  Requirements:

  1. Use the Case Study Template (available in Doc Sharing) to format your paper.2. Complete a 2-3 page paper (not including the title and reference pages).

  3. Answer each question thoroughly.

  4. Demonstrate your understanding of the information presented in the weekly readingassignments by defining terms, explaining concepts, and providing detailed examples to illustrateyour points.

  5. Include at least two references from your reading assignments, or other academic sources, toreinforce and support your own thoughts, ideas, and statements using APA citation style.

  Review the Assignment Rubric (below) before starting this Assignment.

Unit 5 Assignment Grading Rubric

MaximumPercent

MaximumPoints

Content and Support

50%

25

Unit 5 [203: Human Resource Management]

Major topics are stated clearly and supported by research.Specifically,

• ●  Select a recruitment policy that might best fit the culture ofZappos. Why is this policy a good fit for the organization?What might be the impact of the recruitment policy on theorganization?

• ●  Describe the steps in the selection process at Zappos.Does this seem like a complete selection process? If not,what steps would you add?

• ●  Review the criteria for a successful selection method:reliable, valid, generalizable, practical, and legal. How welldoes Zappos meet those criteria? How can it measure thesuccess of its selection methods?

• ●  At least two academic sources are used to reinforce andsupport ideas.

• ●  Meets minimum length requirements.

Analysis and Critical Thinking

Responses demonstrated critical thinking and analysis andexhibited application of information.

30%

15

Writing Style and Grammar

10%

5

APA Format and citation style

10%

5

TOTAL

100%