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QUESTION
The BAT Case: Putting Tech Support on the Fast Track Questions 1. What are the most critical problems BAT is facing? 2. What is the capacity of BOP!
The BAT Case: Putting Tech Support on the Fast Track Questions 1. What are the most critical problems BAT is facing? 2. What is the capacity of BOP! Team 1? How does it compare to the arrival rate (throughput)?
