The Digital Guardian Company issues policies that protect clients from downtime costs due to computer system failures.

The Digital Guardian Company issues policies that protect clients from downtime costs due to computer system failures. It is very important to process the policies quickly because long cycle times not only put the client at​ risk, they could also lose business for Digital Guardian. Management is concerned that customer service is degrading because of long cycle​ times, measured in days. The table contains the data from five​ samples, each sample consisting of