Think about how we can rephrase our communication to be positive. List alternative positive phrases for each of the phrases below: You don't...

Think about how we can rephrase our communication to be positive.

List alternative positive phrases for each of the phrases below: 

• You don't understand.
• You'll have to . . .
• You don't see my point.
• Hold on (or hang on) a second.
• I (we, you) can't . . .
• Our policy says (or prohibits) . . .
• You'll have to . . .
• That's not my job (or responsibility).
• You're not being reasonable.
• You must . . .
• You should . . .
• What you need to do is . . .
• Why don't you . . .?
• You're wrong (or mistaken).