This is a longer topic, so I have put it at the higher rate. I have a scenario in that I need to understand how to address employees, in written...

This is a longer topic, so I have put it at the higher rate.

I have a scenario in that I need to understand how to address employees, in written form, about union organization.

There are TWO PERSPECTIVES

1.) What kind of letter would a union organizer write, how would they establish a chronological approach to forming a union and getting "buy in" from the employees

2.) Second, what kind of letter would a chief manager write in a letter to his line managers that would state what can and cannot be done to union organizers, can you track them, how do you discourage them, etc.

3.) what might an owner's words be to his workers?

Here is the scenario:

You are a customer service representative for American

Rental Car (ARC), a national rental car company. Re- cently, the employees at the three 

installations in the south- eastern United States, which are managed by the general manager, Scott 

Cameron, have experienced significant dissatisfaction with their jobs. No raises have been given in 

over a year; employee benefits are sparse; employees' preferences have not been considered in the 

assignment of work schedules or installations; and an automated employee monitoring system has 

been implemented.

Many of the 100 full-time employees have been talking about unionization, although many have yet 

to be convinced that unionization provides the best answer. The average age of the 100 employees 

is 29; there are 58 females and 41 minorities. Some employees strongly believe that a union can 

address some of the workers' concerns.

Consequently, they have contacted the Customer Service Reps of America (CSRA) for help in organizing the southeastern region of ARC.

Despite numerous attempts, the CSRA has been successful in organizing only three other ARC installations 

nationwide because the firm engages in a very tough (and often questionably legal) campaign to stop 

any union organizing efforts. Before the CSRA will send an organizer to your location, it wants to 

be persuaded that enough employees back the union to merit the expense.

How is these perspectives expressed in written form?