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Unit VI Assignments PowerPoint Presenta tion Read the Mini Case Study "Customer Service at Datatronics" on pages 236 - 239 in the textbook and
Unit VI AssignmentsPowerPoint PresentationRead the Mini Case Study “Customer Service at Datatronics” on pages 236-239 in the textbook and develop anunderstanding of the role IT plays with customer service initiatives. Matt Rubenzahl voices his concerns to his boss,JoelMcGivern. Joel givesMatt the assignment to find better ways to improve their customer service through product educationand meeting customer needs. The ideas need to be presented to a steering committee for extra funding. Your job is tocreate a PowerPoint presentation addressing the three discussion questions at the end of the mini case study. Yourpresentation should be professional, as a steering committee looks for information and facts as well as visual aspects, inorder to make their decision. You are also welcome and encouraged to research them using outside sources.Your PowerPoint presentation should include the following elements:Slide1:TitlepageSlides2-3:OutlinethespecificinformationthatMattshouldcollecttobuildacaseforimprovingcustomerserviceatDatatronics.Slides4-6:DescribethetopideasforMatttopresenttoJoelnextweek.Slides7-9:HowwouldMattgetJoeltosupporthisideas?Slide10:ListofsourcesusingAPAguidelinesPlease ensure that you use the three questions at the end of the attached article to use for the powerpoint.Download Attachment:236-239 mini case.pdfAdditional RequirementsLevel of Detail: Only answer neededOther Requirements: Needs to provide 10 slides per the question.
