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Watch a TV series episode or movie with a hotel as a setting or in major part of the show/movie: *Quick...
Watch a TV series episode or movie with a hotel as a setting or in major part of the show/movie:
*Quick Summary of story line (list show/movie watched)
*What did you notice about the employee’s and/or hotel in the background?
*What did you notice about the service delivered from managers/staff?
*What surprised you the most about what you watched? (in reference to the hotel setting/service/staff)