What Anna really wants is for the work to be finished in a timely manner, and she probably wouldn't mind a discount, either. However, her intentions for this letter are being overwhelmed by her frustr

What Anna really wants is for the work to be finished in a timely manner, and she probably wouldn't mind a discount, either. However, her intentions for this letter are being overwhelmed by her frustration.

From the attached file Identify at least one Orange Level Strategy that is absent from Anna's writing. How could she have used that specific strategy in her letter, and why would it help her achieve her real purpose?

Responses should consist of one or two well-developed paragraphs