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QUESTION

While some production processes, such as industrial manufacturing, happen outside most people's daily experience, we are all surrounded by the almost...

While some production processes, such as industrial manufacturing, happen outside most people's daily experience, we are all surrounded by the almost continual distribution of various products and services. Often we don't even notice the process, except when it goes wrong. Select one of the following services used by Sinclair students on a regular basis:

  • Registration
  • Counseling
  • Financial Aid
  • Career Services
  • Cafeteria
  • Parking
  • Tutorial Services

Analyze the service distribution process and provide some relevant and thoughtful, possible recommendations-consider the following points:

  • How could the process be improved?
  • How could it be more customer-focused?
  • What are the bottlenecks?
  • How could it be streamlined? Made less time consuming?
  • What is the layout of the process? How could it be optimized?
  • What are the inputs and outputs?
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