Why iPhone users don’t complain- Intro- Cause: There’s very low expected value than consumption value.(People are too busy to complain)- Cause: Problems didn’t come to reality to major users.(Mo

Why iPhone users don’t complain

- Intro

- Cause: There’s very low expected value than consumption value.

(People are too busy to complain)

- Cause: Problems didn’t come to reality to major users.

(Most people didn’t experience issues, so they won’t complain)

- Effect: Nothing changed with Apple, and minor users still having trouble.

- Conclusion

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