XCOM 100 Week 3 DQs

This file of XCOM 100 Week 3 Discussion Questions shows the solutions to the following problems:

DQ 1: List and describe the four listening styles mentioned in Chapter 1.5 of the text. Which style do you use the most? What are some techniques you can use to improve your listening skills?
DQ 2: How does bias affect word selection? How can you avoid bias in language? Describe a situation where communication taken out of context caused a cultural misunderstanding. Explain the ramifications of those effects in both business and personal areas

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