You are employed as an Operations Manager in a medium-sized manufacturing company. The company has been in operation for the past few years but the...

You are employed as an Operations Manager in a medium-sized manufacturing company. The

company has been in operation for the past few years but the company is still facing some major

problems. As the new Operations Manager, you are required to put forward a proposal to the

Managing Director on how to overcome the major problems and to improve the overall

productivity. Your report should draw on relevant strategies / theories and show a good

understanding of operations management and business growth.

Task 1

Critically evaluate the role of five performance objectives of operations management (quality,

speed, dependability, flexibility and cost) to describe the operations strategy, Product and Service

design, Process Design, Planning and control, Innovation and improvement, Supply Chain and

Quality management of the particular organisation.  

Task 2

Critically analyse the integration of an Information System to determine Organizational

Boundaries: Vertical Integration and Outsourcing, Designing and Managing Operating Networks

and Creating a competitive advantage through New Process Development for the particular

organisation

Task3

Consider relevant emerging technologies in the chosen industry and describe how the use of

them will create effective and efficient Job design which will help the organisation to develop

a motivational approach in the employees and will help to contribute towards the satisfaction

of performance objectives.