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QUESTION
you want to submit a report regarding the changing customer needs and the changes in customer satisfaction to higher management. how would you go
- you want to submit a report regarding the changing customer needs and the changes in customer satisfaction to higher management. how would you go about doing this, and what will you follow?
- reflecting on your personal experiences, what are your top 5 major principle you expect in business's customer service?
- explain what you think constitute good customer service, i.e. the principles of customers service
