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Your assignment is to prepare and submit a paper on e-recruitment practices. The Internet explosion and the high trend towards the digital environment have also moved recruitment to the online environ

Your assignment is to prepare and submit a paper on e-recruitment practices. The Internet explosion and the high trend towards the digital environment have also moved recruitment to the online environment.

Poorangi, Razavi and Rahmani (2011:74) define e-recruitment as the use of information technology in the recruitment process, to speed it up, improve it and ensure efficiency in recruitments. Barber (2006:1) refers to it as online recruitment, web-based recruitment or internet recruitment. Currently, a wide array of organizations has e-recruitment portals in their websites, or they conduct online recruitment through online job boards. Research done by institute of Employment studies (Barber, 2006:3) showed that most organisations use some form of online recruiting with most of them allowing applicants to apply for the jobs through corporate career sites. This research also projected that the only form of recruitment in the next decade would be through e-recruitment as more ways of making recruitment more efficient are developed.

With increased efficiencies and competitiveness in the way that organisations acquire talented employees, e-recruitment practices between organisations differ in various ways. This is based on the kind of employees sought, the type of organisation and the cultural aspect of the targeted population. Therefore, e -recruitment is a process of hiring employees through internet enabled online electronic systems, such as websites. In order to use e- recruitment, it is important to have a system for administering the hiring process and enable targeted applicants to submit their details electronically. (Elkington, 2005). Thus, e- recruitment involves application of various electronic mediums such as websites, internet and online recruitment systems to hire employees in an organization. This study seeks to examine and evaluate the e-recruitment practices in employing customer service staff in Lloyds TSB in the UK and those in employing customer service staff in Bank ICICI in India. The study also seeks to examine the factors that influence e-recruitment practices, the importance of e-recruitment practices, and the role of culture in recruitment practises Factors that influence e-recruitment practices and importance of e-recruitment practices Before investigating factors that influence e-recruitment practices, it is important to examine the effects of the process on new recruitment methods. Conventional recruitment methods apply formal procedures such as job advertisement. The methods begin by determining the required applicants and their location in the job market. Then, the recruiting department embarks on the activities of attracting and persuading applicants to apply the advertised job vacancy through medium such as newspapers, magazines, radio, magazines and TV among others. When the paper applications are received, they are sorted and shortlisted. They are filed and registered to enhance assessment and monitoring during recruitment process. This is followed by communicating to the shortlisted candidates for a formal interview and further assessments. Similarly, formal letters are sent to unsuccessful applicants (Aurelia & Fallery, 2010). E-recruitment comprises of three major steps, namely attracting, sorting and contacting the successful candidates (Elkington, 2005). To attract candidates, the recruiting firm designs web pages, which apply electronic networks to advertise and locate potential applicants on the internet and online databases.

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