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Your assignment is to prepare and submit a paper on supply chain management definition.
Your assignment is to prepare and submit a paper on supply chain management definition. The service industry relies heavily on the customer experience as it is subjective and therefore introduces complexities into the supply chain. These complexities arise from the variety of goods and services demand from the customer, as they are not uniform in their demand.
Therefore the value of the supply chain always starts with customer, as they want shorter times to market for new goods and services. The customer also wants some level of customisation and personalisation to their circumstances which means the service organisation has to reduce its inventories and keep lower stock to prevent losses from unsold stock. Lower unit costs allow the service organisation to pass on a cost advantage to the customer, and this involves improving its use of existing assets in the first instance to reduce disruption to its quality advantage.
This essay will analyse a case study of Marks and Spencer and their management of the supply chain.
