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QUESTION

Your task is to choose one, and critically evaluate its usefulness to effect change for BOTH a manufacturing company and a service company. Note: you...

Your task is to choose one, and critically evaluate its usefulness to effect change for BOTH a manufacturing company and a service company. Note: you are NOT to investigate Lewin's Classical Model.

The available change tools to evaluate are:

  • Socio-technical system approach
  • The organisation development school
  • The learning organisation
  • Lean production
  • TQM
  • Business process re-engineering
  • Best practice
  • The high-performance work organisation.

Your evaluation should resolve the question "Is this change tool appropriate, not appropriate, or partially appropriate to change both a manufacturing company, and a service company?" along with an explanation of how you reached that conclusio

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