KS joined the G Accountancy and Consultancy firm just over a year ago as the manager of thenew business development team.

KS joined the G Accountancy and Consultancy firm just over a year ago as the manager of thenew business development team. His approach to leading his team is very different from that ofhis predecessor. He considers that meetings and consultation with his team are a waste of histime and he believes that it is his role to make all the decisions and ensure tasks are completed.His preference is to use emails for all his communications and he expects people to respect hisposition as manager of the new business development team. KS has recently introduced a setof performance targets aimed, he says, at improving the efficiency of his team, but which theteam feels are unreasonable.KS is unaware that morale of the team is at an all-time low. A number of staff have requested tomove to other parts of the firm because they are unhappy working for KS. Two members of theteam have specific work related problems, but they feel unable to discuss these with KS.KS's line manager, PL, has noticed that all is not well in the new business development teamsince KS took over. In their one to one catch up meeting PL has recommended to KS that heneeds training to help him become more effective in his leadership role.