Think of a time when you had to write a negative letter, or when you received one – but not a letter having legal implications, such as terminating employment or threatening disciplinary action. Suc

Think of a time when you had to write a negative letter, or when you received one – but not a letter having legal implications, such as terminating employment or threatening disciplinary action. Such a letter should not be discussed in this open forum.

What made the letter effective? What lessened its effectiveness? To what extent did it achieve the goal of conveying unpleasant news, while maintaining the recipient's goodwill? Be sure to mention, and prioritize, all of the factors relevant to your analysis.

You have received an email from a graduating student, the son or daughter of an acquaintance. This young person wants advice: How does he or she get a job like yours?

The student asks, "What do I have to do? What is the most important advice you can give me? Was there an element of luck in your career choice, and your success? If so, can you explain to me what it was?"